Overview
BENAV & CO. (“we”, “us”) respects your privacy. This policy explains what information we collect when you use our public website, submit a project inquiry, or interact with our Private Concierge — and how we use it.
Information we collect
- Inquiry forms — name, email, company (optional), project type, timeline, and any context you provide.
- Concierge chat — messages you send in the on-site assistant (processed locally unless an AI service is enabled).
- Technical data — standard server logs (IP address, browser type, pages visited) used for security and reliability.
How we use it
- Respond to project inquiries and follow up on business opportunities.
- Operate our internal Command dashboard (CRM) for leads and client work.
- Send email notifications to our team when you submit an inquiry.
- Protect the site from abuse (rate limiting, error monitoring).
We do not sell your personal information. We do not use inquiry data for unrelated marketing lists.
Third-party services
We use trusted providers to operate the site, including:
- Vercel — hosting and serverless functions
- Resend — transactional email delivery
- Supabase — secure database and authentication for our private dashboard
These providers process data on our behalf under their own privacy terms and security standards.
Retention
Inquiry and lead records are kept as long as needed to evaluate, respond to, and manage a potential or active client relationship. You may request deletion of inquiry data that is not tied to an active engagement.
Your choices
You may contact us to request access, correction, or deletion of personal information you submitted through this site. We will respond within a reasonable timeframe.
Contact
Questions about this policy:
benavcoo@gmail.com · 702 904 6925
BENAV & CO. · Las Vegas, NV